Shipping Policy

Thank you for shopping at ViuMart.com! We are committed to delivering your orders quickly, safely, and affordably. Please read our shipping policy carefully to understand how we handle orders and deliveries.

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1. Processing Time

• Orders are typically processed within 1–3 business days after payment is received.

• Orders are not processed, shipped, or delivered on weekends or U.S. holidays.

• You will receive a confirmation email once your order is placed, and a shipping confirmation with tracking details once it has been shipped.

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2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on the shipping method, order weight, and delivery location.

Standard Shipping (U.S.):

• Estimated Delivery: 3–7 business days

• Cost: Varies based on order total and location

Expedited Shipping (U.S.):

• Estimated Delivery: 1–3 business days

• Cost: Calculated at checkout

Note: Delivery times are estimates and may vary due to factors beyond our control, such as carrier delays or weather conditions.

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3. Shipping Locations

We currently ship to:

• All 50 U.S. states

• U.S. territories and APO/FPO addresses (with possible delays)

International Shipping is not yet available. We plan to expand our service area in the near future.

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4. Tracking Your Order

Once your order ships, you’ll receive an email with a tracking number and carrier information. You can track your shipment via the carrier’s website.

If you don’t receive a tracking number within 3 business days, please contact us at viutechllc@gmail.com.

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5. Delivery Issues

If your order is delayed, lost, or arrives damaged:

• Delayed: Please allow up to 10 business days before contacting us.

• Lost or Missing Packages: Contact us with your order number; we’ll investigate with the carrier.

• Damaged Items: Notify us within 48 hours of delivery with photos of the damaged packaging and item(s).

We will work to resolve the issue as quickly as possible, including possible replacements or refunds where appropriate.

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6. Wrong Address Disclaimer

Please ensure all shipping information is correct before placing your order. We are not responsible for packages delivered to the wrong address due to incorrect shipping information provided at checkout.

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7. Contact Us

If you have any questions about shipping or your order status, please contact us:

Viutech LLC
30 N Gould St #51565
Sheridan, WY 82801
Email: viutechllc@gmail.com